Refunds
Course refund policy
Clear rules for refunds on Syncpedia course purchases paid via Razorpay.
You may request a refund within 7 days of a successful Razorpay payment for a Syncpedia course, if you have not substantially consumed the course content (for example, completed most modules or downloaded key materials for redistribution).
Email hr@syncpedia.in from your student Gmail with: full name, course name, purchase date, Razorpay payment ID / order ID, and a short reason. We respond within 2–3 business days.
Approved refunds are processed back to the original payment method via Razorpay. Bank or UPI timelines usually take 5–10 business days after we initiate the refund. Course access is revoked when the refund is approved.
Refunds may be declined if the request is outside the 7-day window, if course access was shared or resold, if materials were copied for distribution, or if the request appears fraudulent. Partial refunds may apply if only part of a bundle is unused — we will explain clearly in writing.
If Syncpedia cancels a course batch or permanently removes a paid course you purchased, we will offer a transfer to an equivalent course or a full refund of the unused amount paid.
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